FITNESS PROGRAMS, MERCHANDISE AND SHIPPING
Please allow 2-4 Business Days to receive Fitness Programs (2-5 Business Days depending on which program chosen) and 7-12 Business Days to receive tracking number and shipping confirmation (most times sooner). Orders are created and then sorted and organized before actually shipping. Entire process from order to product arrival of the customer’s home typically happens in 10-15 days based on State/Country.
All orders are shipped through USPS (international).
RETURNS, CANCELLATIONS, AND EXCHANGES
ALL SALES ARE FINAL UNLESS PRODUCT ARRIVES DAMAGED OR INCORRECTLY SIZED.
IF ITEM ARRIVES DAMAGED, PLEASE EMAIL US WITHIN 24 HOURS TO SCHEDULE ITEM EXCHANGE
CUSTOMER IS RESPONSIBLE FOR SHIPPING FEES WHEN RETURNING DAMAGED GOODS. SHIPPING FOR RE-DELIVER WILL BE PAID FOR BYSHANIQUEGRANT.COM.
SHANIQUEGRANT.COM IS NOT RESPONSIBLE FOR LOST PACKAGES IF YOUR PACKAGE STATES IT WAS DELIVERED.
For any additional questions or to request changes to your order, please email us at [email protected] and we will respond between within 48 hours (excluding weekends). DMs, Facebook messages, etc may go unread.